There is lots of press going around the R2 launch – check out Alan Sulkin’s take from NoJitter here: http://www.nojitter.com/blog/archives/2008/10/microsoft_ocs_2.html - and then our own press at http://www.microsoft.com/presspass/press/2008/oct08/10-14OCSR2PR.mspx
The keynote went off without any serious visible hitches (heh). Here’s the new stuff we demoed:
- Desktop Sharing: built right into the Communicator client, being able to share and control someone’s desktop
- Dial-in Conferencing: A PSTN conferencing bridge for scheduled and ad-hoc/reservationless conferencing
- Join conference from web: Communicator Web Access can now let users join conference calls – even anonymous users.
- Office Communications Server 2007 Attendant: A new client for high volume telephony users like admins & front desk receptionists.
- Delegation: Call Routing where another user answers your calls, and allows for calling on behalf of the delegator.
We talked about, but didn’t demo:
- High Definition video support in Office Communicator
- Communicator mobile for Java phones (Nokia S40 and S60 post RTM)
What we _didn’t_ talk about, in no particular order.
- Response Groups: Call Treatment, Queuing & Routing for hunt groups – server side routing for teams, including transfer of treatment info to the agent.
- Click to call between Communicator and Communicator Phone Edition (the Tanjay style phone)
- Expanded presence – now showing unique entries when someone is logged in on the IP phone or Mobile clients exclusively.
- Single Number Reach – A FMC solution with Communicator Mobile that allows mobile calling to be driven by OCS.
- Team Calling: Team-based simultaneous ringing that’s configured by users.
- Resiliency: If the client in a call loses connection to OCS, the call continues.
- Auto-updates: Administrators can directly push out updates for new versions of Communicator.
- Voice Memos: Sending the call directly to Exchange Unified Messaging.
- Group Chat: Persistent topic-based chat rooms.
- Music on hold for Attendant and Response Groups
That’s the high level – it’s time to go for dinner.
GO R2!!!!!
